Legal Information

Terms & Conditions

Please read these terms and conditions carefully before booking a vehicle with AapniCar Services Private Limited.

Agreement Notice

Here in after, wherever the word AapniCar appears in this document, it represents AapniCar Services Private Limited and wherever the word Customer or User appears, it represents the person who has booked the vehicle after agreeing to all below mentioned terms.

The terms and conditions are subject to change and AapniCar reserves the right to make changes from time to time without prior notice.
1

AGE LIMIT & DOCUMENTS

The renter should be at least 22 years old or above for renting a Self-Drive car. She/he should also possess a valid driving license. Documents needed to rent a Self Drive car: A valid Driving License (LMV) / Passport / Aadhar Card / Occupation Job & Business / student id card need visiting card, id card, etc.
2

RIGHT TO SAY NO

Aapni has all the right to refuse renting a car to any person whomsoever considered unfit to drive or does not fulfill all or any of the requisite requirements, our T&C. have read all the terms and conditions of AapniCar Services pvt ltd and have read and signed the agreement Aapni has all the right to Bookings canceled with a retion our T&C any douts.
3

BREAKDOWN

In case of vehicle breakdown, it is the user's duty to inform AapnCar immediately. Customers are advised not to drive the car if it gets damaged in an accident or develop any faults. If the vehicle cannot be repaired at the location of breakdown, a replacement vehicle will be provided by Aapni, subject to availability. If any problem of vehicle so check all Miter alarms before driving or after and informed our cont. 1800-889-3787 and RSA of all type vehicle company.
4

THEFT PROTECTION

The renter should make sure that the vehicle is properly locked when unattended and must not be parked in no-parking zone or any public area for long periods. The renter is completely responsible for the security of vehicle and in the event of theft is liable to pay the calculative amount.
5

MEMBER'S RESPONSIBILITY

Member is violating the law or Aapnicar rules, for example by overspeeding or driving drunk, the member will be responsible for all damage, liability, and fines and could face legal action The renters cannot use AapnCar's vehicle as a taxi or for transporting people in exchange of money; it is solely for the purpose of personal use. The user cannot be under the influence of Alcohol and/or any other narcotic substance. The vehicle cannot be used for any activity which is deemed illegal by the Indian penal code.
6

LATE PICK/UPS/EARLY DROP-OFFS

The rental starts and finishes according to the pickup and drop-off dates and times documented. Aapni is not liable to provide any refunds for an unused time if a car is picked up late or dropped off early.
8

CANCELLATION & REFUND POLICY

Rs 500 will be deducted from the security or advance payment, if the cancellation information is given to the company after the reporting time of the cab. A user can cancel a booking either by calling our customer care number: 1800-889-3787 or by mailing us at care@aapnicar.com. Applicable refund will be credited back to the same mode and Name of payment used at the time of booking within 5 to 7 working days.
9

SECURITY DEPOSIT

The renter has to pay a total amount of Rs 5000 for taking any economy budget car as a security deposit and Rs 10,000 for luxury car. At the time of delivery of the Vehicle to the User, Aapni shall have the right to block an advance deposit in case of any unpaid dues as per these Terms and Conditions and/or damage to the Vehicle.
11

SMOKING, DRINKING AND EATING

Smoking, drinking and eating is not allowed in the Aapnicar vehicles. Cleaning required (interiors) Washing of removable (for foot mats etc) would be charged @500/. Interior Washing / Dry cleaning (for seat covers, door panels) would be charged @1000/.
12

OVER SPEEDING

The Vehicle may be enabled with speed governor in compliance with the applicable Government regulations that limits speed of the Vehicle up to 80 km/h. You will also be notified by SMS on your registered number. Over Speed Fine @ 500 will be deducted As per every over speed.
13

RETURN POLICY

Return the car to the same location and fill the end checklist to end your trip. Late return would be charged @ 250 up to 500/hour in addition to the hourly fee for use of the vehicle.
15

DAMAGE POLICY

IF Damage vehicle nominal so need to mutual understanding TO PAY COMPANY and minimum responsibility 50K. If major damages so company clam to insurance and customer liability FOR rent AS PER DAYS (APPLICABLE RENT 70%) with DEFRENCE AMOUNT OF INSURANCE Percentage depreciation amount for IDV calculation.
24

TRAFFIC VIOLATION

AapniCar users will be responsible for any traffic rule violations (if any). This includes but is not limited to: incorrect parking, over-speeding, breaking red light at a signal and toll violations. The user will be liable for all the fines/penalty arising out of such violations.
26

FASTAG & TOLLS

Toll Tax amount is government mandatory fastag all tolls so that all vehicles are mandate 500 minimum applicable amount payable to member on advance and after trip completed all details send to members mail and due amount return with security deposit.
28

GPS & LOCATION TRACKING

All vehicles of AapniCar have GPS tracking devices installed in order to ensure the safety of the passengers and the vehicle. AapniCar tracks the real time location of all its vehicles. AapniCar may share this information with the police or similar concerned authorities in the event of an accident or mishap.
35

EXCESS KM

If vehicles after free km Excess KM Driven rates as per maintenance modal of type like Hatchback, Sedan, SUV, MUV @ 4 up to 10 RS.

Corporate Registration

AapniCar Services Private Limited is a company incorporated under the laws of India, with its registered office at KH. NO. 99/203; YASH SADAN; BEHIND CHURCH; RAWATPURA COLONY; RAIPUR; Chhattisgarh; 492001; India.

CIN: U60200CT2019PTC009256
Certificate No: DIPP38933